I ordered toner and sent me a wrong item. It didn't fix in my drum printer. I sent an email to customer service and they said was the correct item. They told me I need to read the printer manual to know how to install it. I have this printer for 2 years and I know how...Read more
Buyer beware! Dealing with Concord Supplies was one of my worst customer experiences ever. I ordered toner, and they sent me the wrong toner. I tried to generate a return authorization, using their website, and all I could get was an error message. I tried to...Read more
Ordered 6 Concord brand Fax cartridges and 3 were defective. Concord will not stand behind the product. Terrible quality. Quick to respond but no satisfaction. Terrible quality-no satisfaction.Terrible quality-no satisfaction. Terrible quality-no satisfaction....Read more
I was ripped off by Concord Supplies. I ordered a replacement toner cartridge for a Dell printer and when the package arrived, I opened the bag inside to find the toner ink had all leaked out. I called and emailed several times trying to get a refund. They keep...Read more
We ordered ink (8 cartridges for around $800+) in January. The printer was acquired by our department so it had some ink left in it. We ordered the ink early because we didn't know how long the ink would last, knowing that we needed it on hand for when it finally...Read more
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